Today’s guests are discerning and demanding. A slow TV, a speck on the bed, less than ideal ventilation, and a dispute comes almost instantly. You can’t afford to have unhappy guests. Researchers have observed that the first thing guests do when they enter a hotel room is take a deep breath. They measure the temperature, cleanliness, and freshness of the room as an indicator of the overall hotel experience. Without properly maintained HVAC systems and thoroughly cleaned PTAC units, the air quality will not keep up with extreme weather conditions and the room will smell from mold and dust. Get those units strong and clean, and your reputation sparkling.